Job Costing for Field Services Businesses
Job costing shows whether each job actually makes money after labor, materials, subcontractors, equipment, callbacks, permits, disposal, travel time, and overhead burden.
Key idea: a busy schedule can hide bad economics. Job costing tells you whether the work is profitable, not just booked.
Core job-costing metrics
| Metric | What It Shows |
|---|---|
| Revenue per Job | Total customer revenue for the job. |
| Direct Labor Cost | Technician or crew labor assigned to the job. |
| Labor Burden | Payroll taxes, benefits, workers comp, and related labor costs. |
| Materials Cost | Parts, supplies, inventory, or project materials used. |
| Subcontractor Cost | Third-party labor or specialty work. |
| Equipment Cost | Rental, depreciation, or usage cost. |
| Travel / Dispatch Cost | Drive time, fuel, and inefficient routing. |
| Callback Cost | Rework that consumes labor and materials without new revenue. |
| Gross Profit | Revenue minus direct job costs. |
| Gross Margin % | Gross profit divided by revenue. |
Simple job profitability model
Job Revenue - Direct Labor - Labor Burden - Materials - Subcontractors - Equipment / Rental - Permits / Disposal - Callback / Warranty Cost = Job Gross Profit Job Gross Profit ÷ Job Revenue = Job Gross Margin %
What job costing helps you decide
- Which services are profitable and which are underpriced.
- Which technicians or crews produce the strongest gross profit.
- Which jobs create callbacks and warranty leakage.
- Which customers or contract types consume capacity without enough margin.
- Whether flat-rate pricing, hourly pricing, or project pricing needs to change.
- Whether the business can afford another truck, tech, or crew.
Use the Job Costing Calculator.
Model labor, materials, burden, subcontractors, callbacks, overhead, gross profit, and gross margin by job.
Open calculator template
